VELUNI™ measures 66 × 37 cm and gives you two usable heights in the same pillow.

Most brands make you pick a size at checkout and hope you guessed right. With VELUNI™, you can try both heights on the same pillow, even on the same night, and see which feels more natural for you.

VELUNI™ ships with its own fitted cover, so you do not need a separate pillowcase. Its contoured shape is not designed to fit inside a standard rectangular pillowcase.

Yes — and that is completely normal.

VELUNI™ has a contoured shape designed to support your head and neck differently from a traditional pillow. Most people settle in within 2 to 5 nights.

Judge it on how your mornings feel in week two, not night one. Your body has spent years getting used to a traditional pillow, so a different support position can take a little time to feel natural.

If it still feels wrong after a week, try the other height first. It is usually a height issue rather than a shape issue.

Yes.

The contoured shape is designed to accommodate both side and back sleeping positions.

The raised areas help support your neck, while the centre gently cradles your head.

For side sleepers, the side cut-outs give your shoulder and arm more room to settle naturally, helping avoid the compressed position that can contribute to arm numbness and may help reduce shoulder pressure overnight.

Possibly. You may notice a faint new-foam scent when you first open VELUNI™ because the memory foam is vacuum-compressed for shipping.

This is normal and is not a fault or a quality issue.

Before your first night, unzip the cover and allow the foam to air in a well-ventilated room for 24 to 48 hours.

There is no need to wash or spray the foam.

VELUNI™ is designed to sit between the two: supportive without feeling rock-hard, comfortable without letting your head sink too deeply.

The responsive memory foam gently adapts to your head and neck while maintaining its shape throughout the night.

Unlike a traditional rectangular pillow, VELUNI™ is shaped around the way your head, neck and shoulders naturally rest.

The central contour helps cradle your head, while the raised neck-support areas and side cut-outs provide additional room for your shoulders and arms.

VELUNI™ is designed to support your head and neck in a more natural sleeping position throughout the night.

Better support may help reduce the uncomfortable stiffness and tension that can come from sleeping with your neck poorly supported.

VELUNI™ is a comfort and support product and is not intended to diagnose, treat or cure a medical condition.

Yes.

VELUNI™ uses responsive memory foam designed to compress gently under pressure and gradually return to its original shape when you get up.

This helps provide consistent support night after night.

The outer cover is removable and washable, making it easy to keep your pillow fresh.

The memory foam itself should not be machine washed or soaked in water.

If needed, simply allow the foam to air naturally in a well-ventilated room.

Orders are dispatched within 24 hours, with delivery typically taking 6–10 working days.

Delivery across the UK is free and fully tracked, so you can follow your order from dispatch to your door.

We ship directly from our production partner rather than holding large amounts of UK warehouse stock. This helps us keep VELUNI™ competitively priced compared with many premium contoured memory-foam pillows sold on the high street.

Your 60 nights start the day your VELUNI™ arrives — not the day you order.

You are covered by our 60-Night Money-Back Guarantee, and return postage is on us.

Adjusting to a contoured pillow can take one to two weeks, which is why we give you more than a standard 30-day trial window.

You have 60 nights to try both heights, allow your body time to settle into the contoured support, and decide without rushing.

If VELUNI™ is still not right for you, simply contact our customer support team within the guarantee period and we will guide you through the return process.